Cancellation and Refund Policy

1 : Cancellation by Traveler:

  • More than 30 days before departure → Full refund minus service charges.
  • 15–30 days before departure → 50% refund of the tour cost.
  • Less than 15 days → No refund.

2. Cancellation by Company:

If Travelula Destinations Pvt. Ltd. cancels a tour due to unforeseen reasons, travelers will receive a full refund or the option to reschedule.

3. Refund Process:

  • Refunds will be processed within 14–30 working days after cancellation confirmation.
  • Refunds are credited to the original payment method.
  • No refunds for unused services, late arrivals, or early departures.